Desserts

Pleasure seekers grab your spoons

NEW Mousse Fusions
Ramekins
Pots
About Us

Deliciousness is in our dna

Down spoons for a second and meet the team behind the taste

We’re on a mission to blow the minds of pleasure seekers everywhere. Our job description is simply this: to transform each sweet moment into an explosion of pleasure.

Hard work? Not really.

To us, it’s a labour of love. A journey of joy. Every atom of cheesecake, mousse, molten middle, and soufflé is a little victory for us. Delicious, explosive victory.

Ever since we first sneaked Gü onto the shelves of a local supermarket, we’ve been pouring our hearts into making these victories more widespread; from a little-known secret to a global taste phenomenon on the tongues of millions.

Today, from our London HQ to the sunny shores of Australia, we’re taking the world by storm. Food fanatics everywhere have entered a new dimension of deliciousness.

The fact is, we love our job. And you can taste it.

 

The Gü Team

Meet the Gü Team

close

We need to ask for a few details so we can let you know if you win...

Office Drop

Time to dessert your desks

Post time is pretty dull in your office, isn’t it? The nice man with the hi-vis jacket hands out several beige boxes, and a few bills. How normal.           

But you don’t want normal.

You want that delivery man to burst through the doors, moonwalk* in and deliver the biggest excitement the office has seen since you swapped broadband for WiFi. Armfuls of ganache! A swimming pool of mousse! More ramekins than a t-light store would know what to do with! Imagine that…

But you don’t have to day dream forever. This could be a dream come true.

So, here’s the big idea. If you’ve got more than 100 people in your business, give us a bit of info and we’ll give you the chance to win puds for all your colleagues. As if you’re not popular enough already!

Someone get the spoons from the communal kitchen, it’s devouring time!

*Delivery man may not actually moonwalk. Other dance moves are available.

Request office drop
 
FAQs

Question time

SELECT A QUESTION

Well, it means an explosion of extravagant flavours, a rollercoaster ride to ridiculous pudding pleasure. But the word itself? That comes from the French for taste - goût. We played with it a bit to come up with Gü, which perfectly points towards the amazingly oozing ambience of our desserts.

It’s in Shepherds Bush in London. But we’ve also got a UK citadel of pudding perfection (that’s a factory) where our desserts are carefully crafted.

Get in touch with our mates at Wildcard… their email is

gu@wildcard.co.uk 

Or you can call them on 020 7257 6470

We understand. Who wouldn’t? After all, your favourite colour isn’t beige. You live life in technicolour. And if you like puds as much as we do, we‘ll get along brilliantly. If you’re on a desktop computer, scroll down to view our open positions. If you’re on your phone, get yourself to a computer and prepare your CV & Cover letter.

Well, we do get a lot of requests. Lots and lots. But send your CV and a covering letter giving us a taste of your talents and we’ll get back to you if something comes up.

Well, more and more places are discovering the glory of Gü. But here’s our latest list of the shops smart enough to stock Gü.

ASDA,  (Selected) Spar, Amazon, Booths, (Selected) Budgens, One-Stop, Co-Op, Costcutters, Hendersons (Northern Ireland) Londis, Morrisons, (Selected) Nisa, OcadoSainsbury’s, Tesco and Waitrose.

 

Well spotted. We supply our airlines partners with some exclusive puds, just for them. But let us know which one tickled your fancy. We’ll let our team know and if there’s enough demand it might just make its way onto the shelves.

Absolutely. But some of our puds contain bovine gelatine. Check out the ingredient lists on our packaging, which you can also find in the above product section. Grab your spoon, vegetarian friend!

First off, congratulations! Next, it’s always best to talk to your doc if you’re in doubt. But the bottom line is the eggs and cream we use are pasteurised. However our Anytime Mousse, Chocolate Mousses and Hot Chocolate Soufflés are made with eggs that haven’t been pre-cooked in production.

Some of our puds have nuts in them - like our Maple and Pecan Pie and Salted Caramel Melting Middle. They’ve all got the nut allergy warning clearly indicated on the packaging. The rest of our range states our puds are made on a site that handles nuts.

Some of our puds we make have gluten in the recipe. So we’ll always show that on the packaging and online too. We do our best to make sure there’s no cross-over, but the rest of our range may contain gluten traces due to shared production lines.

Our Maple & Pecan Pie puds do. And it’s worth checking the ingredients info on our limited edition or seasonal puds too just in case.

Yes, fill your boots… Or the recycling bins. Just include them with all the other glass. And, by the way, they’re already made from more than 40% recycled glass, so you’re re-recycling.

How about…

  • A romantic t-light holder
  • A plant pot for your garden herbs
  • The ideal place to keep stray buttons, loose coins or that cool brooch you’re wearing. Nice!
  • A perfectly sized holder for some nibbles (it is refillable, after all)

Just remember it’s not a great idea to reheat, freeze or dishwash your ramekin, as they might crack.

Good plan. If you’re an independent retailer or café/restaurant you can buy our desserts for resale at wholesalers, including Palmer & Harvey or Booker.

 

Why deny more of the world the wonder of Gü? Get in touch in via our contact form and let us know what you’ve got in mind. We’ll make sure our international team give it some thought.

Contact

We're here to help

Want to share your thoughts with us?

Fill in the form and wing it our way.

Give us a call some time!

If you prefer to talk on the phone:

Customer care is 0800 695 1660

Our London HQ is 0207 603 1660 

Our pud gurus are available:

Monday to Friday - 9am to 5:30pm

Saturday to Sunday - Closed

Our privacy policy:

The information you provide to us in the form below will be used to deal with your enquiry.  For more information, please see our privacy policy

Join us on our journey of joy

Apply now No jobs currently available - Please come back soon
close

Join us on our journey of joy

Is ordinary out of the question? Amazing up your street? Deliciousness part of your DNA?

Then you’ve got what it takes… and we want what you’ve got.

And yes. This is the job you’ve been dreaming of.

We currently have 1 job(s) available.

Select the role you are interested in to continue.

Job role

HR Manager

Description

  • Proactively supporting the site team in the implementing of the functional people plan to improve site performance
  • Driving a high performance culture by challenging & coaching managers to appropriately apply performance and development principles and tools.
  • Deliver the functional ER & IR strategy for your site(s) ensuring high quality case management of all issues raised on site in line with group/function & site policy and procedure
  • Provide HR support for all projects within your area to drive timely execution within budget and HR & Group  strategy
  • Deliver day to day operational support and guidance to managers for employee relations, development, resourcing and reward in line with group, divisional and site practice & procedure & ensuring legislative compliance at all times
  • Coaching line managers to develop their capability in managing people issues and enabling optimum performance from their teams.
  • Lead the recruitment process for your site ensuring that vacancies are planned for & filled in line with Group practice & procedures
  • Manage site technical and managerial development needs and develop sustainable & cost effective solutions

Deliver effective communications across your site(s) to engage and inform employees in any changes that affect them and ensure they understand the company goals &

Location

Bishop's Stortford

OFFICE DROP:
TERMS AND CONDITIONS

               
  1. The promotion is only open to UK residents working in an office with 100 employees or more.
  2. We do not deliver internationally.
  3. The promotion is free: puddings cannot be exchanged, returned or sold.
  4. Only one office drop per office.
  5. Offices will be selected at random from all the entries shortly before an office drop. There is no guarantee that you will receive a response to your email.
  6. No responsibility will be accepted for lost, damaged, delayed or incorrectly completed entries or for computer hardware, software or network failures of any kind that restrict or delay entry.
  7. Chosen offices will receive their prize by courier. Gü will not be held responsible for items delayed or damaged in transit.
  8. Gü cannot guarantee the exact items nor the exact quantity of the products delivered.
  9. In the event where the participant is not able to accept the delivery, there will be no re-delivery.
  10. Once the items have been delivered, it is the chosen offices’ responsibility to look after the products. The products must be kept refrigerated at all times.
  11. The draw can only be entered by completing the form via this website. No postal entries will be accepted.
  12. Chosen offices agree to participate in any publicity arranged by Gü, Rensow Patisserie Ltd. Unit 4 Forest Works Ind. Est., Forest Road, London E17 6JF; or by its agencies.
  13. Entrants agree to be bound by all the entry instructions of which these terms and conditions form a part.

Noble Foods' Privacy Policy

This Privacy Notice is issued on behalf of Noble Foods.  When we mention "Noble Foods", "we", "us" or "our" in this Privacy Notice, we are referring to the relevant Noble Foods company responsible for controlling your personal data.  All personal data you provide may be transferred or accessed by any Noble Foods entity in any jurisdiction.  If you are a resident of a European Economic Area ("EEA") country, Noble Foods Limited. is the controller and responsible for any personal data they collect regarding EEA residents; As Noble Foods has a legal entity in Guernsey, Noble Foods Group is the controller and responsible for any personal data they collect.

At Noble Foods we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms and conditions, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. We do update this Policy from time to time so please do return and review this Policy regularly. This version was last updated 16th May 2018

The data protection law in the UK will change on 25 May 2018. Although this Privacy Policy sets out most of your rights under the new laws, we may not yet be able to respond to some of your requests (for example, a request for the transfer of your personal data) until 25 May 2018 as we are still working towards getting our systems ready for some of these changes.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this Privacy Policy together with any other Privacy Policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

Noble Foods Limited is the controller and responsible for your personal data (collectively referred to as "Noble Foods", "we", "us" or "our" in this Privacy Policy).

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out below

Information we collect 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

In operating our website we may collect and process different kinds of personal data about you which we have grouped together follows:

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How is your information collected

We use different methods to collect data from and about you including through:

 

Use of Cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

We will only use your personal data when the law allows us to. The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may also use the information for the following circumstances:

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer

(a) Identity

(b) Contact

Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing

Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you.

We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Storing Your Personal Data

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group for the purposes set out in the table above. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

Third Parties

Third Party Links

You mind find links to third party websites, plug-ins, and applications on our website. These websites, plug-ins, and applications should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us at the contact details set out below.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.  

Contact details

Our full details are:

Noble Foods Limited

Cotswold Farm

Standlake

Witney

Oxon

OX29 7RB

Email address: web.enquiries@noblefoods.co.uk

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance

Thanks for dropping us a line!
We'll get on the case and get back to you as soon as we can. 

Oddly, that didn't quite work. Please try again.